FAQ'S!Need Help?
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PRODUCT INFO
The dresses are made usually one size smaller. We always recommend going one size up.
Most of the long dresses are 58" to 60" (inches) in length.
We know how stressful it can be to figure out the right size for your perfect dress.
Follow these easy steps:
1. Measure Bust, Waist, and Hips
2. Compare it to the Size Chart of that Product (Each Product has a different Size Chart)
3. If you are in between sizes - For instance: Based on bust - your size is 6 and based on Waist your size is 10. Then it is better to go with a size 10 and take in the bust.
4. If you have any questions, please CONTACT US or book a FACETIME APPT and we would love to help you out.
We wish, but our stores are not that big enough yet. Please CONTACT US to check styles and sizes that you would like to see in store.
We provide you with an electronic gift card that you can use online or in store.
The Store Credit does not expire.
MarlasFashions.com accept Visa, MasterCard, American Express, Paypal, Google Pay, Apple Pay.
Yes, we definitely do!! You can purchase a gift card here!
SHIPPING INFO
If Yes, you can order by phone by contacting us Toll Free at 1 866 746 7145 or
You can Call / Text / WhatsApp: 416 536 2956. We are available 24/7.
We ship Worldwide. If you do not see your country in the Dropdown Menu for "Ship to Country" in checkout, CONTACT US and let us know.
View our Shipping Options HERE.
For General Shipping: It takes 7 to 12 Business Days (Excluding Holidays)
For Expedited Shipping: It takes 4 to 6 Business Days (Excluding Holidays)
*There is a 24 - 48 Hour Processing once the order is placed - This not included in the above Range Date)
Contact Us ASAP and lets get this sorted out!!
You will receive a tracking number via Email once we ship it out of our warehouse.
Contact Us ASAP!!!! We will try our best to see if we can change the order!
ORDERING INFO
We ship Worldwide. If you do not see your country in the Dropdown Menu for "Ship to Country" in checkout, CONTACT US and let us know.
For General Shipping: It takes 7 to 12 Business Days (Excluding Holidays)
For Expedited Shipping: It takes 4 to 6 Business Days (Excluding Holidays)
*There is a 24 Hour Processing once the order is placed - This not included in the above Range Date)
We really, truly hope that you have fallen in LOVE with your dress and you do not want to take it off! But, if you are not happy, we accept returns for Store Credit or Exchange (100% of your purchase) or a Refund (less 15% restocking fee)!
View our Shipping Options HERE.
You will receive a tracking number via Email once we ship it out of our warehouse.
RETURNS INFO
We really, truly hope that you have fallen in LOVE with your dress and you do not want to take it off! But, if you are not happy, we accept returns for Store Credit or Exchange (100% of your purchase) or a Refund (less 15% restocking fee)!
Super Easy Return Policy:
1.Contact Us within 5 days of receiving your package for a RA# (Return Authorization #)
2. Once you receive the RA#, you have 7 business days to send us back the package (All tags must be on the item). We do need a tracking # when you are shipping it back to us.
3. We will then provide a refund (less 15% restocking fee and less shipping cost) within 7 business days of receiving your product
What if I have a late return?
If you are returning an item after 7 business days, MarlasFashions will provide a store credit (less shipping)
You will receive an email as to where to return your order once you email us at hello@marlasfashions.com for a RA#.
MarlasFashions processes all refunds (less 15% off and shipping) the same day we receive your order. It takes about 4 to 7 business days for the refund to be seen in your account
Contact us ASAP!! We will try our best to see if we can change the order!
