We hope you love your Marlasfashions.com dress but if you're not 100% satisfied, we have options to make sure you say YES to the PERFECT dress!
We hope you love your Marlasfashions.com dress but if you're not 100% satisfied,
we have options to make sure you say YES to the PERFECT dress!
Refunds for
Online Purchases
Receive a refund less 10% restocking fee and shipping on any qualifying items.
Returns require a valid Return Authorization Number (RA#).
Email us at returns@marlasfashions.com within 5 days of receiving the item to request for an RA#. Customers are responsible to pay any shipping charges when shipping back the item.
There is a 24 hour processing time for any cancellations or changes to the order. After the 24 hour time period, a 10% restocking will be applied for cancellations
Exchanges for
Online Purchases
Size or Color not quite right? Email us at hello@marlasfashions.com to exchange for a new size or color within the 5 days of receiving the item. Once the item has been exchanged - it is a Final Sale and the 10% restocking fee will not be charged.
Customers are responsible to pay any shipping charges when shipping the item back.
Once we receive the dress and it has been inspected*, the new exchanged item will be shipped out.
*Items must be in perfect, saleable condition - with no rips, makeup marks, any odors, or animal hair on the item.
Refunds & Exchanges for
In-Store Purchases
All items purchased In-store are a Final Sale. There are no Refunds or Exchanges once the item has been purchased.
Items that have been Special Ordered are a Final Sale.
Refunds for
Online Purchases
Receive a refund less 10% restocking fee and shipping on any qualifying items.
Returns require a valid Return Authorization Number (RA#).
Email us at returns@marlasfashions.com within 5 days of receiving the item to request for an RA#.
Customers are responsible to pay any shipping charges when shipping back the item.
There is a 24 hour processing time for any cancellations or changes to the order. After the 24 hour period, there will be a 10% restocking charge.
Exchanges for
Online Purchases
Size or Color not quite right? Email us at hello@marlasfashions.com to exchange for a new size or color within the 5 days of receiving the item.
Once an item has been exchanged - it becomes a Final Sale and the 10% restocking fee will not be charged. Customers are responsible to pay any shipping charges when shipping the item back.
Once we receive the dress and it has been inspected*, the new exchanged item will be shipped out.
*Items must be in perfect, saleable condition - with no rips, makeup marks, any odors, or animal hair on the item.
Refunds & Exchanges for
In-store Purchases
All items purchased In-store are a Final Sale. There are no Refunds or Exchanges once the item has been purchased.
Items that have been Special Ordered are a Final Sale.
Questions & Answers
What is Your Return Policy (online & in-store purchases)?
- Exchanges: Should you need a different size in the same style dress, please contact us at:
EMAIL: returns@marlasfashions.com
TOLL FREE: 1-866-746-7145
CALL / TEXT / WHATSAPP: 416 536 2956
- Refunds: Items may be returned for a full refund LESS 10% Restocking Fee and Shipping within 5 days of receiving the item. Returns require a valid Return Authorization Number (RA#). An RA# must be requested via Email (returns@marlasfashions.com) within 5 days of receiving the item.
- Store Credit: Items may be returned for a Store Credit within 5 days of receiving the item - a Store Credit will be issued of the same value less shipping. Store Credits do not Expire and can be used in store or online. A 10% Restocking Fee will not be deducted.
Return requests must be made within 5 days of the delivery date.
All items should be returned in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging. Items returned with signs of obvious use may be subject to the return being rejected and the item returned to the customer at their expense.
- In-store Refund & Exchanges: Items purchased in store at 111 Tycos Drive, Toronto, On. Canada are a Final Sale. There are no refunds or exchanges once the item has been purchased. Items that have been special ordered are a Final Sale.
How Do I Return an Item?
Step 1: Request a Return Authorization # (RA #) by emailing returns@marlasfashions.com within 5 days of receiving your product.
Step 2: Put product and paperwork in box.
Step 3: Write RA # on the outside of the shipping box.
Step 4: Ship within 5 days of receiving RA # and email the Tracking Number to returns@marlasfashions.com.
All returns require a valid RA #. You must request an RA # within 5 days from receiving your order.
Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.
All international customers are responsible to pay any and all fees when shipping back an item. (Duties, taxes, brokerage fees, etc.)
How Can I Exchange An Item?
If you need to exchange your purchase, we are happy to help!
Please contact us at:
TOLL FREE: 1-866-746-7145
CALL / TEXT / WHATSAPP: 416 536 2956
EMAIL: returns@marlasfashions.com
Customers are only responsible for shipping back the item(s) to us. 10% Restocking Fee will not be deducted. Once the item is inspected, please allow 7 to 12 business days for the new exchanged item.
What is Your International Policy?
All international customers are responsible to pay any and all fees when shipping back an item (duties, taxes, brokerage fees, etc.)
Step 1: Request a Return Authorization # (RA #) by emailing returns@marlasfashions.com within 5 days of receiving your product.
Step 2: Put product and paperwork in box.
Step 3: Write RA # on the outside of the shipping box.
Step 4: Ship within 5 days of receiving RA # and email the Tracking Number to returns@marlasfashions.com.
All returns require a valid RA #. You must request an RA # within 5 days from receiving your order.
Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.
Any fees we incur would be deducted from the return amount. We will not accept the package and it would be returned to you at your own expense.
We hope you love your Marlasfashions.com dress but if you're not 100% satisfied,
we have options to make sure you say YES to the PERFECT dress!
Refunds for
Online Purchases
Receive a refund less 10% restocking fee and shipping on any qualifying items.
Returns require a valid Return Authorization Number (RA#).
Email us at returns@marlasfashions.com within 5 days of receiving the item to request for an RA#. Customers are responsible to pay any shipping charges when shipping back the item.
There is a 24 hour processing time for any cancellations or changes to the order. After the 24 hour period, there will be a 10% restocking charge.
Exchanges for
Online Purchases
Size or Color not quite right? Email us at returns@marlasfashions.com to exchange for a new size or color within the 5 days of receiving the item. Once the item has been exchanged - it becomes a Final Sale.
The 10% restocking fee will not be charged.
Customers are responsible to pay any shipping charges when shipping the item back.
Once we receive the dress and it has been inspected*, the new exchanged item will be shipped out.
*Items must be in perfect, saleable condition - with no rips, makeup marks, any odors, or animal hair on the item.
Refunds & Exchanges for
In-store Purchases
All items purchased In-store are a Final Sale. There are no Refunds or Exchanges once the item has been purchased.
Items that have been Special Ordered are a Final Sale.
Questions & Answers
What Is Your Return Policy (ONLINE & IN-STORE PURCHASES)?
- Online Exchanges: Should you need a different size, color, or different style, contact us at:
EMAIL: returns@marlasfashions.com
TOLL FREE: 1-866-746-7145
CALL / TEXT / WHATSAPP: 416 536 2956
- Online Refunds: Items may be returned for a full refund LESS 10% Restocking Fee and Shipping within 5 days of receiving the item. Returns require a valid Return Authorization Number (RA#). An RA# must be requested via Email (returns@marlasfashions.com) within 5 days of receiving the item.
- Online Store Credit: If items are returned after 5 days of the delivery date - a Store Credit will be issued of the same value less shipping. Store Credits do not Expire and can be used in store or online.
Return requests must be made within 5 days of the delivery date.
All items should be returned in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging. Items returned with signs of obvious use may be subject to the return being rejected and the item returned to the customer at their expense.
- In-store Refund & Exchanges: Items purchased in store at 111 Tycos Drive, Toronto, On. Canada are a Final Sale. There are no refunds or exchanges once the item has been purchased. Items that have been special ordered are a Final Sale.
How Do I Return an Item?
Step 1: Request a Return Authorization # (RA #) by emailing returns@marlasfashions.com within 5 days of receiving your product.
Step 2: Put product and paperwork in box.
Step 3: Write RA # on the outside of the shipping box.
Step 4: Ship within 5 days of receiving RA # and email the Tracking Number to returns@marlasfashions.com.
All returns require a valid RA #. You must request an RA # within 5 days from receiving your order.
Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.
All international customers are responsible to pay any and all fees when shipping back an item. (Duties, taxes, brokerage fees, etc.)
How Can I Exchange An Item?
If you need to exchange your purchase for another color, size or style - we are happy to help!
Please contact us at:
EMAIL: returns@marlasfashions.com
TOLL FREE: 1-866-746-7145
CALL / TEXT / WHATSAPP: 416 536 2956
Customers are only responsible for shipping back the item(s) to us. 10% Restocking Fee will not be deducted. Once the item has been inspected, please allow 7 to 12 business days for the new exchanged item.
What is Your International Policy?
All international customers are responsible to pay any and all fees when shipping back an item (duties, taxes, brokerage fees, etc.)
Step 1: Request a Return Authorization # (RA #) by emailing returns@marlasfashions.com within 5 days of receiving your product.
Step 2: Put product and paperwork in box.
Step 3: Write RA # on the outside of the shipping box.
Step 4: Ship within 5 days of receiving RA # and email the Tracking Number to returns@marlasfashions.com.
All returns require a valid RA #. You must request an RA # within 5 days from receiving your order.
Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.
Any fees we incur would be deducted from the return amount. We will not accept the package and it would be returned to you at your own expense.
What Is Your Return Policy
(Online & IN-store)?
- Online Exchanges: Should you need a different size, color or different style, contact us at:
EMAIL: returns@marlasfashions.com
TOLL FREE: 1-866-746-7145
CALL / TEXT / WHATSAPP: 416 536 2956
- Online Refunds: Items may be returned for a full refund LESS 10% Restocking Fee and Shipping within 5 days of receiving the item. Returns require a valid Return Authorization Number (RA#). An RA# must be requested via Email (returns@marlasfashions.com) within 5 days of receiving the item.
- Online Store Credit: If items are returned after 5 days of the delivery date - a Store Credit will be issued of the same value less shipping. Store Credits do not Expire and can be used in store or online.
Return requests must be made within 5 days of the delivery date.
All items should be returned in the same condition as when you received it, unworn, undamaged, sellable, with original tags and packaging. Items returned with signs of obvious use may be subject to the return being rejected and the item returned to the customer at their expense.
- In-Store Refund & Exchanges: Items purchased in-store at 111 Tycos Drive, Toronto, On. Canada are a Final Sale. There are no refunds or exchanges once the item has been purchased. Items that have been special ordered are a Final Sale.
How Do I Return an Item?
Step 1: Request a Return Authorization # (RA #) by emailing returns@marlasfashions.com within 5 days of receiving your product.
Step 2: Put product and paperwork in box.
Step 3: Write RA # on the outside of the shipping box.
Step 4: Ship within 5 days of receiving RA # and email the Tracking Number to returns@marlasfashions.com.
All returns require a valid RA #. You must request an RA # within 5 days from receiving your order.
Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.
All international customers are responsible to pay any and all fees when shipping back an item. (Duties, taxes, brokerage fees, etc.)
How Can I Exchange An Item?
If you need to exchange your purchase for another color, size or style - we are happy to help!
Please contact us at:
EMAIL: returns@marlasfashions.com
TOLL FREE: 1-866-746-7145
CALL / TEXT / WHATSAPP: 416 536 2956
Customers are only responsible for shipping back the item(s) to us. 10% Restocking Fee will not be deducted. Once the item has been inspected, please allow 7 to 12 business days for the new exchanged item.
What is Your International Policy?
All international customers are responsible to pay any and all fees when shipping back an item (duties, taxes, brokerage fees, etc.)
Step 1: Request a Return Authorization # (RA #) by emailing returns@marlasfashions.com within 5 days of receiving your product.
Step 2: Put product and paperwork in box.
Step 3: Write RA # on the outside of the shipping box.
Step 4: Ship within 5 days of receiving RA # and email the Tracking Number to returns@marlasfashions.com.
All returns require a valid RA #. You must request an RA # within 5 days from receiving your order.
Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.
Any fees we incur would be deducted from the return amount. We will not accept the package and it would be returned to you at your own expense.